Mark brings a wealth of experience in Software Testing, Quality Assurance and Project Management to help deliver related practice and research to roles in a way that will bring the most benefit to the employers business.

For over twelve years he has built a reputation for providing pragmatic and professional solutions to exceed operational and commercial expectations.

Prior to his current role at NMQA, Mark has been heading up testing and QA with a number of global companies including AOL (UK) Ltd, EA Inc and lastminute.com. With NMQA clients include Microsoft, Zurich Financial and London Stock Exchange.

Mark's areas of expertise include:

• Hiring, Establishing and Developing the Test Team
• Defining the Test Function and Strategy, maturing delivery of testing services
• Integrating and aligning Quality and Testing strategy with the business and technical functions
• Improving ROI from testing and quality with a focus on achImproving ROI from testing and quality with a focus on achieving commercial and operational objectives
• Training and mentoring team members at all levels and teams within organisations
• Establishing and executing agile testing with a focus on Exploratory techniques and Test Heuristics

Earlier in his career Mark focused on Quality Assurance and qualified as a Lead Assessor for ISO9000 systems. Undertaking training with organisations such as CQI to gain a solid academic grounding in Quality.

Later gaining professional development and formal accreditation in software testing and IT Service Management with organisations such as ISEB and BCS. These areas of domain knowledge rounded off by training and experience in Project Management through the PMI.

Mark now combines these knowledge domains to provide employers with unique, lean and pragmatic solutions. Drawing on the best practices from all three fields to ensure best-in-class software testing and quality assurance solutions.

As with most professionals with a passion for testing Mark continues to be involved hands-on during development; testing, writing Test Specifications, Cases and performing execution and reporting. Mark is active in the software testing community, writes many papers on testing published here and on sites such as Stickyminds, is the author of several Training Courses and is a regular attendee at industry conventions.

To discuss any areas of Software Testing, Quality Assurance or Project Management get in contact via the email or one of the social networking sites shown below.

Why not read the blog and make comment on the papers here and other topics discussed?

Examples of other work

• Spoke at theSolutionIT invitation only conference in Denmark, 24th - 25th August 2009 on Behaviour Driven Testing and Vienna
• Spoke at SIGIST in London on the 17th June 2009, 'Pragmatic Testing - the Middle Way'.
• Article published on Stickyminds 'Making Requests for Additional Staff'.